MBE-Certified Solutions from GSC

Step 1 is to accept that Excel is not designed to do the things that all too many people make it do; work orders and maintenance processes with layers of approvals or inspections are simply too much to expect Excel or a low-tech solution to solve effectively. GSC has developed highly effective maintenance management solutions for several State of Ohio agencies inside of OnBase, a leading Enterprise Content Management system, and we can easily tailor those solutions for your specific needs. These solutions include sophisticated procedural and event-driven automations to increase efficiency, reduce paperwork, improve outcomes, and speed things up from end to end in your process.

Needing to hire someone with skills you don't have and can't adequately assess yourself is a common problem for growing agencies and businesses, but it can lead to real setbacks when no one is qualified to determine who the best candidate really is. GSC has recruited, interviewed, and placed critical IT specialists at a variety of state and local agencies in many states including Ohio, Michigan and Pennsylvania. Technical resource augmentation is an entire agency-within-the-agency for GSC, focusing on resources for web and app programming, database and platform management, and application experts as needed.

AI services have been in use at the federal level for years, and the news is full of stories about the good and bad outcomes companies have had with AI. In most cases, the bad stories have more to do with bad implementation without sufficient safety rails, controls, and staff training than with any inherent issues with large language models or machine learning. Your customers probably prefer a competent chatbot to a frustrating busy signal, but a poorly integrated chatbot may be even worse than waiting for a human. GSC can help you implement and onboard a variety of AI-based automations, tools and resources safely by leaning into our onboarding and workflow optimization. Technology is a tool and the outcome, not the technology, is the important thing - even when the technology in question is AI.

We hope you'll start by getting in touch with us! What may seem like an overwhelming volume of old documents in boxes, stacks of microfilm and bins of index cards are just an average day's work for GSC. We can scan and save to your Enterprise Content Management (ECM) platform of choice or if you need even more organizational help, we can create taxonomies and service policies across the agency and provide ongoing scanning services beyond a one-and-done. We can also help with your retention scheduling to ensure you meet or exceed HIPAA and other information management and retrieval standards.

Your internet provider can only help with the signal coming to your location. We can build or rebuild everything from the cable at the box to your endpoints (wired and wifi) to ensure fast speeds, efficient network traffic routes, and bulletproof network security.

Absolutely - with the industry-leading SaaS solution for local and state government! Accela is a powerful cloud-based solution that not only delivers next-generation features and an interface citizens love, but will also stay updated with every new version in the future.  If you think your agency is too specialized or has too many custom forms or processes to work with Accela, GSC can also extensively customize your instance to work smoothly and deliver a far better experience than home-grown, outdated or less feature-rich options.